Shipping policy

Shipping destinations:

We Offer Local and International Free Shipping.

Shipping times:

We offer 4-8 Business Days US Shipping & 5-12 Business days International shipping
You can track your package with our order-tracking tool HERE

Shipping Cost: Free Shipping on ALL orders!

Notice: Because of Current Management Shift, shipping times may be delayed by 1-4 business days. We appreciate your patience in these unprecedented times.

Terms of Service OVERVIEW This website is operated by Prime Custom Blinds. The terms “we”, “us”, and “our” refer to Prime Custom Blinds. By accessing this website and using our services, you agree to comply with all terms, conditions, policies, and notices outlined here. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors. Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access the website or use any services. Any new features added to the store will also be subject to these Terms. We may update these Terms at any time, and it is your responsibility to check for changes. Your continued use of the website after changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc., which provides the online e-commerce platform for selling our products and services. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province or have given consent for any minor dependents to use this site. You may not use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction. You must not transmit any harmful code. A breach of these Terms will result in immediate termination of your services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce or exploit any part of the Service without our express written permission. Headings in this agreement are for convenience only and do not affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be relied upon exclusively for decision-making. We may modify content at any time without obligation to update information. It is your responsibility to monitor changes. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We may modify or discontinue the Service at any time without liability. SECTION 5 - PRODUCTS OR SERVICES Certain products or services may be available exclusively online and are subject to our Refund Policy: [LINK TO REFUND POLICY]. We strive to display product colors accurately, but cannot guarantee that your monitor's display will be accurate. We reserve the right to limit sales to any person or region. Product descriptions and pricing are subject to change without notice. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order. We may limit or cancel quantities purchased per person or order. You agree to provide current and accurate account information and promptly update it as necessary. For more details, please review our Refund Policy: [LINK TO REFUND POLICY]. SECTION 7 - OPTIONAL TOOLS We may provide access to third-party tools that we do not monitor or control. Your use of these tools is at your own risk. We may also introduce new services and features that will be subject to these Terms. SECTION 8 - THIRD-PARTY LINKS Our Service may include materials from third parties. We are not responsible for the content or accuracy of third-party websites. Any transactions made with third parties are at your own risk. SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS If you submit comments or feedback, you grant us the right to use, edit, and distribute those comments without obligation to you. We are not responsible for the content of your comments and have no obligation to maintain them in confidence or respond. SECTION 10 - PERSONAL INFORMATION Your submission of personal information is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]. SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS Occasionally, there may be errors in product descriptions or pricing. We reserve the right to correct these errors without prior notice. We are not obligated to update information unless required by law. SECTION 12 - PROHIBITED USES You are prohibited from using the site for unlawful purposes, violating laws, or infringing on intellectual property rights. We reserve the right to terminate your access for violations. SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee that your use of our Service will be uninterrupted or error-free. Our liability is limited to the maximum extent permitted by law. SECTION 14 - INDEMNIFICATION You agree to indemnify and hold harmless Prime Custom Blinds from any claims arising from your breach of these Terms. SECTION 15 - SEVERABILITY If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect. SECTION 16 - TERMINATION These Terms are effective until terminated by either party. You may terminate them at any time by notifying us. We may terminate your access for non-compliance. SECTION 17 - ENTIRE AGREEMENT These Terms constitute the entire agreement between you and us regarding the Service and supersede any prior agreements. SECTION 18 - GOVERNING LAW These Terms are governed by the laws of Canada. SECTION 19 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms at any time on this page. We reserve the right to update these Terms. Your continued use of the website constitutes acceptance of those changes. SECTION 20 - CONTACT INFORMATION For questions about the Terms of Service, please contact us at info@pcblinds.com.

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